How to use the webshop
Finding items
There are several ways to find an item:
- You can use the navigation tree to browse through items.
- If you already know all the item numbers you can use "easy order" to speed up your ordering process.
- Use the search field. You'll find more information on how to search in the help section under "searchtips".
When you found an item that you want, press "buy" or "choose". The choose alternative will be shown when there are additional choices to make for example color or size.
Shopping cart
When you click "buy", the item will be placed in your shopping cart. Here we show your items and the total order sum.
By clicking "to cart" you can change the content of your cart, finish and send your order.
With "save cart to favorite list" you can save all the items in your cart and continue shopping later on. The next time you visit the web shop you just go to My account and place your saved favorite list in the cart.
Checkout
When you have added your items press the "checkout"-button. At checkout you can either register or sign in if you haven't already done that.
You can easily change the number of an item by changing the number and press "change". A click on the wastebasket will erase all items on a particular row.
Be sure to check your address and the contents of your cart before you send your order.
Signing in
If you already have registered, sign in by using your username and password.
Registration
To be able to purchase you have to be a registered retailer or dealer. If you want to become a dealer please email info@fitzpatrick.se.
You can easily create an account by clicking the registration button in the navigation, or when you come to the cart page. Fill out your details and click Create account. We will then send you username and password by email. You will need your username and password to be able to sign in and order.
Confirm order
When you checked the content of your order choose delivery- and payment method. You are now also possible to give us additional information about your purchase if needed. Then press "Send order".
Payment method
Payment is by invoice or prepayment. If you are a registered customer, payment will be made according to your usual routines.
Receipt page
When you see the receipt page you know that we hade received your order. You can here see your order number. We usually send you an order confirmation by mail. We recommend you to print out this page for further reference.
Delivery
Delivery will (if nothing else is specified) take place as soon as possible.
Order overview
You can see your previous orders in the section "My account". When clicking on an order you will get more information on the specific order. You can copy an order and directly place it in the checkout. If you click on the image of a truck in the order overview you will be able to track your order online.